Terms of engagement
The rules of the room.
Last updated: April 2026
1. Site use
The information on this site is general in nature and does not constitute legal, financial, or investigative advice for your specific situation. No attorney-client or contractual relationship is created by browsing the site or by submitting the intake form.
2. Intake and engagement
Intake submissions are reviewed for viability. cftrace may decline a matter without reason. An engagement is created only by a written engagement letter signed by both parties; that letter — not this page — governs the relationship.
3. Fees and disbursements
Fee structure is set in the engagement letter, including the intake fee, the success-fee cap, the disbursement schedule, and a maximum out-of-pocket figure. We do not charge ‘release’, ‘unlock’, or ‘tax’ fees and we do not request crypto transfers from clients.
4. Escrow-only repatriation
Repatriated funds are returned exclusively through regulated escrow accounts held by counsel-of-record. cftrace operating accounts never receive client repatriated funds. Any communication that purports to instruct otherwise is fraudulent and should be reported to your case analyst immediately.
5. No guarantees
Repatriation is matter-by-matter. We commit to a documented, lawful process — never to a specific outcome, percentage, or timeline. Past results do not guarantee future results.
6. Confidentiality
We treat matter information as privileged and confidential. We do not market your case, list you publicly as a client, or reference your matter externally without written consent.
7. Limitation of liability
To the maximum extent permitted by law, our liability for any matter is limited to the fees actually paid for that matter. We are not liable for losses caused by your failure to act on written instructions, by communication with parties outside the engagement-letter channel, or by secondary-scam fraud impersonating the bureau.
8. Governing law
Unless the engagement letter specifies otherwise, these site terms are governed by English law and disputes are submitted to the exclusive jurisdiction of the courts of England and Wales.