Every case has
an owner.
Every role at cftrace is accountable for a specific part of your case. The specialist and helpers assigned to you are confirmed inside your wallet once your case is open, along with a direct way to contact them.
Gordon Thomas Buckland
Director, TRACE AI INVESTIGATIONS LTD · Appointed 3 November 2025
Gordon is the appointed director of the registered company behind cftrace and is accountable for how every case is run, from the first conversation through to the release of funds. He set the firm up around one rule: a client should always be able to check who they are dealing with and always be told the truth about what can and cannot be recovered.
British, resident in England. The appointment is a matter of public record and can be verified on Companies House.
Verify on Companies HouseChief Executive Officer
Executive
Sets the standard every case is held to, from how a client is spoken to on the first call through to how funds are released at the end.
Head of Recovery
Recovery
Oversees the recovery floor, decides how complex files are staffed and signs off on the strategy before a case moves forward.
Financial Expert Tracer
Recovery
Owns a case end to end, follows the funds across chains and institutions and keeps the client informed at every decision point.
Compliance & Verification Officer
Compliance
Verifies identity and documentation so a recovery holds up under scrutiny from banks, exchanges and legal partners.
Manager of Helpers
Intake Management
Runs the intake floor and makes sure no file leaves a desk until it is complete, verified and ready for a specialist.
Helper
Intake
First point of contact. Collects the story, the documents and the timeline so your case starts with a complete picture.
Client Support
Support
Available across time zones for status updates, wallet questions and anything that needs a real person to answer.
Your assigned team lives in your wallet
Once your case is opened, your wallet shows the specialist responsible for your file and the helpers supporting it, with a direct contact line. Nobody outside that assignment can access your case.
Privacy-first by default
Client identities, case details and internal operations are handled under strict confidentiality and encryption at every step.