The chain does not lie.
We read it.
Every stolen transaction leaves a permanent trail. Our analysts follow that trail through mixers, bridges, and layered wallets, until the funds reach a venue that can act on lawful notice.
Find your situation.
Every case is different, but most fall into one of these. Each one has a route forward. If yours is not listed, speak to a specialist and we will tell you honestly whether it is recoverable.
My bank blocked or cancelled the transfer
An automated fraud filter reacted to wording, not to your case. Keep the description factual and the transfer goes through.
- Do not use the words recovery, scam, fraud, hack or stolen
- State plainly that you are moving your own funds to your own wallet
- If the account is under review, ask for the review reference and send it to your specialist
The exchange froze my withdrawal
Withdrawals are usually held pending source-of-funds or identity checks. We prepare the documentation the compliance desk actually asks for.
- Never pay a 'release fee' or 'withdrawal tax' - legitimate venues do not charge them
- We draft the source-of-funds pack and identity evidence
- If the freeze is unlawful, the dossier goes to the exchange compliance team formally
I invested through a platform that turned out to be fake
Deposits sent to a fake platform still leave a chain trail. We follow the deposit addresses to the venue that ultimately received the funds.
- Preserve every screenshot, chat log and transaction hash
- We cluster the platform's deposit wallets and identify the off-ramp
- Notice is served on the receiving exchange, with law enforcement copied in
I was persuaded to send crypto by someone I trusted
These cases move funds through many hops before cashing out. Tracing works, but speed matters - the sooner we start the better the odds.
- Stop all further payments immediately, including 'one last fee'
- We trace through mixers and bridges to the cash-out point
- The case is reported to Action Fraud and the receiving venue
Someone drained my wallet
We map the drainer's cluster, check whether the funds are still on-chain, and target the exchange where they are cashed out.
- Revoke outstanding token approvals and move any remaining assets
- We monitor the drainer cluster for movement in real time
- Freezing requests are filed the moment funds hit a regulated venue
I was already scammed once by a 'recovery' firm
We treat this as its own case. Fees paid to a fake recovery agent are traceable in exactly the same way as the original theft.
- We verify who you actually paid and where the funds went
- You get an honest assessment before anything is opened
- Nothing is ever requested in crypto to an address we control
Why your bank stopped it.
Banks and exchanges run automated systems that read every transaction. When they see certain words in a payment reference, in a support chat, or in an answer to a security question, the transfer is stopped automatically. It is not aimed at you and it says nothing about your case.
- The transaction is cancelled
- The account may be frozen while it is reviewed
- You are put through a lengthy review process
Keep it simple and true.
“I am transferring funds to my own personal crypto wallet.”
“This is my own wallet address.”
“I am moving my own funds between my own accounts.”
It is truthful, it does not trigger a security alert, and it keeps the transaction straightforward. You are sending funds to a wallet you own.
Six capabilities, one outcome.
From transaction hash to the exchange holding the funds.
We start with the single transaction that moved your funds. From there we map every branch - splits, bridges, mixer entries, and the addresses that eventually deposit at a venue capable of acting.
Every address gets a rating.
We score each wallet on sanctions, mixer exposure, known scam clusters, and behavioural signals. Analysts triage from the highest-risk nodes first.
Reports that hold up in court.
Each investigation ends with a structured dossier - chain of custody, cluster maps, exchange attribution, and legal exhibits. Ready to hand to counsel or law enforcement.